Tarot Reading Divination and Spell Casting Service Term and Conditions
***Holiday Return Policy***
Purchases made from November 15 to December 24 may be returned until January 15 for store credit only. All returns are still subject to our standard return requirements, which are listed below. Seasonal/holiday-themed items are Final Sale.
Standard Return Policy:
Reasonable returns are accepted within 14 days of purchase for a full refund (initial shipping only). If you’d like to make a return, please get in touch with Ravenrosewitches@outlook.com prior to returning your merchandise. Please note that sale items may not be returned.
Returned items must be in original, saleable condition with intact packaging, tags, etc. Customers are responsible for all return shipping costs and must ensure that merchandise has been packaged securely. It is highly recommended that customers use a traceable shipping method with tracking information.
Returns will be accepted at the sole discretion of Raven & Rose Witches. Refunds will be issued after returns have been received and inspected. Refunds will be issued for the amount paid for the merchandise, less any discounts. Only initial shipping is refundable. Shipping initiated by the customer is not refundable.
Due to the nature of our products, certain items are not eligible for return. The following items are Final Sale:
- Crystals
- Apothecary (skincare, bath & body, fragrance, essential oils)
- Earrings
- Herbal Bundles / Herbal Cleansing Sticks
- Opened tarot/oracle decks
- Gift sets & boxes
- Gift cards
- Seasonal/Holiday items
- Sale items
- One of a kind & vintage
Missing or Damaged Items
If an item arrives damaged or is missing from your order, please contact ravenrosewitches@outlook.com with an accompanying photo within three days of delivery, and we will be happy to assist you.
International Orders
We do not accept international returns at this time. All international purchases are FINAL SALE.
Price Adjustments & Changes to Tender
We are not able to offer price adjustments or make changes to the type of payment used after an order has been submitted online or purchased in-store.
